Refund Policy

Refund policy

Thank you for choosing our custom products! Please read the following return policy carefully before placing your order.

  1. Custom Products are Non-Returnable
    Due to the nature of our products being custom-made, once an order is placed, you cannot request a return.

  2. Handling Damaged Items
    If the item you received is damaged due to logistics and shipping, please contact us promptly. We will arrange for a replacement based on the specific circumstances.

  3. Customer Service Contact
    If you have any questions about your order or need to request a replacement, please contact us through the following methods:

    • Email: [petdrawingshop2024@gmail.com]